Your privacy and security are our utmost priorities. Please be advised that we will never request personal information. If you become a victim to suspicious activity, inform us immediately.


  •  If you receive a suspicious email or text message, do not respond, do not click any links, and do not open attachments.

  • The IRS will communicate with you first via regular mail before contacting you over the phone or in person.

  • Know that Touchstone Bank will never ask for your card PIN, access code, or your online banking password.

  • Create a unique password for your account and don’t share it with anyone.

  • If you suspect you have been a victim of fraud, let Touchstone Bank know as soon as possible.

We are here to help you!