Send money the way it’s supposed to be sent: easily. With Zelle®, you can do it all in a matter of minutes.

What is Zelle®?

  • It’s an easy way to send money directly between almost any U.S. bank accounts, typically within minutes*
  • Quickly and safely send and receive money with those you trust — you’ll just need their email or mobile phone number
  • Zelle can be handy in a number of situations, such as: paying your share of a split bill to friends or roommates, sending a cash gift to a family member, paying the pet sitter, and more

How do I Use Zelle®?

  • Log into Touchstone Bank's mobile app or online banking platform
  • Enroll your mobile number or email address with your bank account (only needed once)
  • Select a contact and enter an amount to send
    • If not yet established, create a contact by adding the intended recipient’s email or mobile phone number
    • If the contact is already enrolled in Zelle, money is typically received in minutes*
    • If the contact is not already enrolled in Zelle, funds may take a few days to reach the recipient as a security precaution
  • Only use Zelle to send money to people you know and trust
    • Treat Zelle as cash, as funds already sent cannot be recalled
    • Learn more about using Zelle safely here

Is There a Fee to Use Zelle®?

  • Touchstone Bank provides Zelle to its customers free of charge

Can I Use Zelle® Without a Smartphone?

  • We offer access to Zelle through our online banking site in addition to our mobile banking app
  • Learn more here

For More Information:

1Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.

2Must have a bank account in the U.S. to use Zelle.

3In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.

4Mobile carrier fees may apply.