What is Zelle^®?

• It’s an easy way to send money directly between almost any U.S. bank accounts, typically within minutes*
• Quickly and safely send and receive money with those you trust — you’ll just need their email or mobile phone number
• Zelle can be handy in a number of situations, such as: paying your share of a split bill to friends or roommates, sending a cash gift to a family member, paying the pet sitter, and more

How do I Use Zelle^®?

• Log into Touchstone Bank's mobile app 
• Enroll your mobile number or email address with your bank account (only needed once)
• Select a contact and enter an amount to send
  • If not yet established, create a contact by adding the intended recipient’s email or mobile phone number
  • If the contact is already enrolled in Zelle, money is typically received in minutes*
  • If the contact is not already enrolled in Zelle, funds may take a few days to reach the recipient as a security precaution
• Only use Zelle to send money to people you know and trust
  • Treat Zelle as cash, as funds already sent cannot be recalled
  • Learn more about using Zelle safely here

Is There a Fee to Use Zelle^®?

• Touchstone Bank provides Zelle to its customers free of charge

Can I Use Zelle^® Without a Smartphone?

• We offer access to Zelle exclusively through our our mobile banking app
• Learn more here

For More Information:

• See Zelle^® FAQs
• Or visit zellepay.com