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Introducing Zelle ®

Home For You Zelle

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Introducing  – a fast, safe and easy way to send money in minutes1 to your friends and family, right from the Touchstone Bank mobile app.  Zellemakes it easy to send money to or receive money from people you trust –no matter where they bank. 2

 

Send money the way it was meant to be sent.

FAST
Send money directly from your account to theirs - typically in minutes1

SAFE
Send or receive money right from your Touchstone Bank app.

EASY

Send money to almost anyone you know2 using just an email address or U.S. mobile phone number.

 

 


Get started

How to find Zelle in your Touchstone Bank app.
After you've downloaded the Touchstone Bank app, log in and go to your menu. Scroll down until you see "Send Money with Zelle®." Then, enroll with your U.S. mobile number or email address to get started.

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Send.

Select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S.
mobile phone number), add the amount you'd like to send and an optional memo, review, then hit “Send."

Request.

Send your friend a request and a way to pay you back directly with Zelle. Just enter their U.S. mobile number or email address, the amount they owe you, and hit send (if your friend isn' enrolled yet, you can only send a request using their email address). When your friend responds, the money will appear in our Touchstone Bank account.

Split.

Zelle makes it easy to quickly split the bill with a built-in calculator. Just tap the ‘split' button, select the people in your group and enter the total amount you want to split. Zelle sends a request to everyone for their share (Please note, if your friend isn't enrolled yet, you can only send a request using their email address).


Send money in the moment.

YOUR FRIEND FORGOT HIS WALLET BUT NOT HIS PHONE
Don't worry about covering your friends. Zelle lets you request money and get paid back quickly.3

WHEN RENT IS DUE BUT YOUR ROOMMATE'S ON THE ROAD
Use Zelle
to get rent without calling a house meeting.

FOR SQUARING-UP AT THE END OF THE NIGHT
Your friend opened the tab, but you can still settle-up at the end of the night.¹ And so can almost anyone with a bank account in the U.S.


Frequently Asked Questions

What is Zelle?

Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes¹. With just an email address or U.S. mobile phone number, you can send money to people you know and trust, regardless of where they bank². Ask your recipient to enroll with Zelle before you send them money – this will help them get your payment more quickly.

Who can send money with Zelle?

You can send money to friends, family and people you know². We recommend you ask people to enroll with Zelle before you send them money – this will help them get your payment more quickly¹.

Since money is sent directly from your bank account to another person's bank account within minutes¹, it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number. Zelle should not be used to send money to people you don't know or to purchase goods.

How do I use Zelle?

You can send, request, or receive money with Zelle. To get started, log in to your online banking account or mobile app and select “Send Money with Zelle®." Once you log in to your online banking account or mobile app, follow the instructions for enrolling if you already haven't done so.

To send money using Zelle, simply select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile phone number), add the amount you'd like to send and an optional note, review, then hit “Send." In most cases, the money is available to your recipient in minutes¹.

To request money using Zelle, choose “Request," select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit “Request."

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.

See More Zelle FAQs

 


Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
1 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.
2 Must have a bank account in the U.S. to use
Zelle.
3 To send payment requests or split payment requests, the U.S. mobile number being used must already be enrolled in
Zelle.

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